FAQ

My Wholesale Account

We receive an authorization from your financial institution as soon as the order is placed. This will immediately affect your available balance. On most credit card accounts, this will be listed as a pending authorization and will most likely be listed on a separate part of your online statement. On a debit card, however, this authorization will look like a charge. Even though the monies are not transferred out of your account until the item is shipped from our warehouse, it will look just like any other charge when you view your online statement.

This will vary from one financial institution to another. On most credit cards, the authorization will remain on the account for 7-10 business days. On debit cards, the authorization can remain on the account for as long as 30 days. For an exact time, you can contact your financial institution and they will be able to tell you how long they will hold an authorization.

You may only use one promotion (offer code, keycode, etc.) per order. If you enter a keycode during checkout, that promotion will overwrite the previous offer.

Online selling of items you have inventoried is one of the Fabulous benefits to establishing a Wholesale account. You have the luxury of using our photography while describing and advertising the styles as you wish on your website. Please note that Amazon, eBay or similar websites are not allowed to sell our products. Photography usage guidelines are listed below.

We are happy to share our photography with you. There are just three (3) requirements to do so:

  1. Be an active customer (in good standing).
  2. Only use photography of items and colors you have purchased.
  3. Mark all items at our MSRP (or higher) if you are advertising them on your website.

Contact Us today for an application! Our signature approval is required before photography is shared.

Private labeling is available for large quantity orders and on a case-by-case basis. Labels must be provided. Please contact us for additional details.

Donna Salyers’ Fabulous-Furs, Fabulous-Furs, Fabulous Furs or any brand related terms are never to be bid on as keywords in any paid search network by a merchant, including but not limited to Google Adwords, BING, Overture, etc. This includes all derivatives, misspellings and/or phrases that include trademarked properties. All violators' accounts will be terminated immediately.

Fabulous-Furs makes every effort to ensure the accuracy of all information. We cannot, however, be responsible for any errors of omission. All throw sizes are listed as approximate as fabric widths may vary on occasion.

Questions About Faux Fur

It’s easy to care for your faux fur coat. Spot clean with cold water and mild soap. For a thorough cleaning, Dry-Clean, Pile Method. This means that solvent is used sparingly so fibers remain light and fluffy. Our high-end acrylic fiber, is responsible for the silky touch and high sheen of our fabrics. It’s the lining rather than the faux fur that calls for dry cleaning. Most satin linings require pressing to look well, which is difficult because faux fur cannot be exposed to high heat. DO NOT APPLY HEAT OF ANY KIND! Do not iron, place on a radiator, use a hot clothes dryer or hot water!

Our throws, however, may be machine-washed (delicate cycle) in cold water and line dried. Though special storage is unnecessary, Our Graffiti Garment Bag is a convenient, attractive way to keep your coat dust-free. Avoid storing your Fabulous-Fur in plastic.

Faux fur garments can become creased in storage and shipping, but cold water is a quick fix! To remove folds and creases that may occur in shipping: wet a clean wash cloth (dripping wet!) and smooth the fur AGAINST the nap. Brushing the damp pile with a clean pet brush speeds the process! Allow it to dry flat or on a hanger. DO NOT APPLY ANY HEAT! If a crease remains, repeat the process again. Faux fur is much like hair: dampening and smoothing makes a world of difference to its dry state. An exception to the rule of brushing out your fur is Tibetan Lamb. Tibetan Lamb is a curly or wavy fabric that should be not be brushed. Use a clean pick to help recover this fabric.

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In order to reduce shipping bulk, the forms for our square pillows are vacuum sealed and packed separate from the cover. Have no fear! With a little fluffing, they easily come to life and expand to full size.

The R-value, how heat retention is measured, of faux fur and animal fur is actually about the same. Individual fibers trap body heat, whether they're fabric fibers or an animal's skin. The warmest coat is long for maximum coverage and has dense, long-hair fibers.

Compact, short-hair fabrics such as Sheared Beaver, Mink and Sable are ideal for petites and larger sizes. The faux fur closest to your hair color is usually the most flattering.

In a full-length coat, the most flattering length is a few inches above the ankle, both for warmth and a long visual image. Avoid a coat so long it sweeps the steps. A stroller or knee-length coat over a short or knee-length dress or with boots has a contemporary, fresh look. Generally speaking, mid-length jackets ranging from 28-33” center back are flattering to a majority of people. Providing warmth and covering the asset most of us wish covered, this length category appeals to most. Petites like me (Donna, nearly 5’2”), shorter jackets, 20-24” are flattering, but may not provide the warmth and coverage a very cold climate requires.

Color is important. Slip on YOUR color and often it’s abundantly clear in the way your skin and hair light up and harmonize with the fur tones. In our showroom, we’ve watched thousands of women try on coat after coat and discover the fabric closest to one’s hair color is most flattering. Contrasts, however, such as White Mink with dark skin or black hair, can be dramatic and stunning.

Besides color, consider pile length and density. Black Mink, with narrow 2" pelts that create a vertical, flattering illusion, is perfect for both petite and full-figured women who prefer minimal bulk.

The length question is easy. A coat as long as possible provides warmth AND a long visual image. A coat falling a few inches above the ankle generally looks good without sweeping the steps. In our showroom, shoppers often assume a jacket will be less bulky than a coat. They're pleasantly surprised, however, to discover the longer illusion created by a full-length coat is more flattering than a jacket.

Choose what’s best for YOU. Sable works well with dark hair. Conversely, Sable is often perfect for blondes and here’s why. Sable has a lovely sheen that reflects light back to the face, explaining why, regardless of hair color, Sable is our most wearable fabric. If you're concerned with the bulk of a faux fur coat, Black Mink is for you. If black is too harsh for your pale winter complexion, a scarf at the neckline may be a flattering solution.

Need something for your casual lifestyle? Russian Wolf and Coyote go casual AND dressy. If you're in love with White Mink but feel it too impractical, reconsider! Makeup, for example, can be washed from a collar at the bathroom sink, using cold water and pump soap. Blot with a towel and allow an hour or two of air-drying time.

Finally, what about style? The open neckline of a shawl collar has a lavish, luxurious feel. A standup collar, which can be worn open or closed thanks to boning hidden inside, is a warmer option and offers a longer vertical illusion. If your wardrobe leans towards pants and short skirts, a stroller is a great option.

Bottom line: the color and style that lifts your spirit, feels good and keeps you fabulously warm is YOUR COAT.

A bit of shedding is to be expected with faux fur. Any shedding is likely to be residual and diminishes after a garment is worn a few times. We suggest brushing your faux fur from time to time to keep it looking its best and to expel excess fibers.


Questions About Sizing

There’s no such thing as average, so we’ve added more sizes. Expect to see most designs in a full size array of XS-3X, not just S-XL.

Due to high volume, we can no longer do any customization. We apologize for any inconvenience.

Use our size charts here to determine YOUR size. Our Wholesale Team is happy to supply you with actual garment measurements to help guide you.


Have More Questions Not Answered Here?

If your question is not answered above, please contact our Wholesale Team who will gladly provide assistance. The Wholesale Team is available Monday through Friday, 9AM until 5PM EST. Click here to send them your question.